New rules and new regulations have resulted in a new
healthcare environment. Providers are now challenged to find ways to bring
stability not just to their own practice, but also to the entire landscape of
the healthcare industry.
By embracing the patient story, providers can bring balance
and focus back into their practice, without losing time or revenue. In fact, this
focus on the patient story can reduce the risk of errors and streamline
workflow, which boosts quality while reducing costs.
How can embracing the patient’s story improve your practice?
- Bigger Picture, Better Care – The patient story encapsulates a broader view of the patient, not just a narrowed focus on specific data.
- Individual Over Industry - Embracing the patient story shows you have empathy, making your service more than a business; you become a member of the community.
- Empowering Patients – Knowing the full story helps providers equip patients to become more proactive about their health.
- Higher Quality Data – Incorporating the patient’s story allows you to generate richer, more detailed patient records. (Learn how you can keep this data compliant with Meaningful Use!)
- Understanding Patient Goals – The patient story can help doctors determine treatments and actions that help patients achieve their life goals.
- Word of Mouth Marketing –More face-to-face time with a provider who actually listens? Those stories are marketing goldmines! Patients share these tidbits with their friends, families and coworkers.
- Stop the Battle – The patient story helps move healthcare away from consumers vs. providers, turning it into a collaboration between the patient and all of his or her providers.
In just a few short years, the healthcare landscape has
changed drastically. There has never been a greater need for vision and
leadership. Discussions such as the
HIMSS Health Story Project have created a patient story like no
other – a secure index where narration from the patient and a variety of
providers can be stored, viewed and shared – all in structured data form.
How are you embracing your patients’ stories?
